New Patients
Our Philosophy
Good orthodontic care is about more than just the outcome. Good care is a conversation between a doctor and a patient. If that conversation isn’t sincere, honest, and bi-lateral, then the results will not be as good as they could be. Everything we do is based upon this core belief.
Your goals. Your lifestyle. Your plans. Your habits. Your story. Your smile.
To be even more specific, you are the reason we are here. You are the most important person in our office. As a consumer, you have many different choices available to you. We are honored and humbled by your decision to trust your smile to us. We recognize that we are totally dependent upon you. Your comfort, peace of mind, experience, and result are our challenge to deliver and our purpose to fulfill.
Thank you for giving us the opportunity to serve you. Thank you for giving us the opportunity to create your world-class smile.
Our Process
As you walk into either of our offices you get the feeling of walking into a New Mexico adobe home. Our reception areas feel more like a living room than a dental office. In the winter you will be greeted by a warm fire burning in the kiva fireplace and always a smile as you walk in the door. Our receptionist will walk you through the computer sign in and give you some paperwork so we can get to know you better. This paperwork can also be downloaded through our website so you can fill it out prior to your appointment.
One of our treatment coordinators will greet you in the reception area and escort you to our new patient exam room. Prior to seeing the doctor the treatment coordinator will take a series of photos and possibly some additional records. This is a great time for both patients and parents to voice their concerns and goals concerning their orthodontic treatment. If time allows the treatment coordinator will take you on a tour of our state of the art facility and introduce you to some of our amazing staff. After an extensive exam, either Dr. Haltom (father) or Dr. Darren (son) will present a detailed treatment plan designed to addresses your goals for treatment as well those necessary to achieve a beautiful and functional result. We believe in treatment not only to provide a fantastic smile but also ideal function, long term stability and facial harmony.
When you make the decision to start treatment, you become part of our team. We encourage parents and loved ones to accompany the patient into the treatment area and be involved in the treatment process. We want parents to understand each step in the process and help us to encourage and motivate to create outstanding patients. Cooperation is paramount in orthodontic treatment, a spectacular result is achieved through a blend of doctor expertise, excellent oral hygiene and unwavering patient cooperation. We are a family run business with the sole purpose of creating exceptional smiles with world class customer service and care at every visit.
